1. #1
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    Yugo is offline

    Possible bug on "Apollo Seal" on Event tab

    Well today i was playing wartune on the morning and noticed i had enough CCC pieces to get a second "Apollo Seal" (230 pieces), then i clicked on the collect button and it showed the message that i got a "Pan Seal" so i went to my inventory and checked what i got and i noticed that in fact i got a "Pan Seal" and took 90 CCC pieces from my inventory, i just want to get my CCC pieces back to get the Apollo Seal i wanted since the begin, i didn't even touched the Pan Seal, it is on my inventory.

  2. #2
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    CMTrine is offline

    Re: Possible bug on "Apollo Seal" on Event tab

    Quote Originally Posted by Yugo View Post
    Well today i was playing wartune on the morning and noticed i had enough CCC pieces to get a second "Apollo Seal" (230 pieces), then i clicked on the collect button and it showed the message that i got a "Pan Seal" so i went to my inventory and checked what i got and i noticed that in fact i got a "Pan Seal" and took 90 CCC pieces from my inventory, i just want to get my CCC pieces back to get the Apollo Seal i wanted since the begin, i didn't even touched the Pan Seal, it is on my inventory.
    Please contact our Customer Service team so they may investigate this for you.

  3. #3
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    Re: Possible bug on "Apollo Seal" on Event tab

    It's been almost 1 week without an answer, i don't wanna wait till this event ends to get my CCC pieces back, i just used them on something else and i plan on use the ones on this problem for something else, it is just taking a lot to get an answer for a simple bug :s.

  4. #4
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    Re: Possible bug on "Apollo Seal" on Event tab

    Well idk if you are working now on the case, now i don't have the Pan Seal on my inventory, i hope you are working on this and hope this is not a magic trick where the problem "disappear" and there's nothing to do now... i want my 90 CCC pieces back.

  5. #5
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    Re: Possible bug on "Apollo Seal" on Event tab

    I escalated your ticket and also have answered your private message.

  6. #6
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    Re: Possible bug on "Apollo Seal" on Event tab

    Thank you very much for your help CMTrine, but i haven't received any answer from support yet and there's only 4 days left on the event, if the event ends before i get an answer, how are we going to do this? getting 90 CCC pieces was pretty much 200 chest, worth almost 8000 balens, i don't want to lose those CCC pieces :S.

  7. #7
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    Re: Possible bug on "Apollo Seal" on Event tab

    2 days left on the event and now answer from support yet...

  8. #8
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    Re: Possible bug on "Apollo Seal" on Event tab

    Now 1 of my tickets were close and didn't even get an answer in 10 days! 10 DAYS! and then it just show...

    This request has been deemed solved Nov 18

    What da hell? Solved? When?!! Where are my CCC pieces?!!

  9. #9
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    Re: Possible bug on "Apollo Seal" on Event tab

    I followed up with you in private message.

  10. #10
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    Re: Possible bug on "Apollo Seal" on Event tab

    More than 1 month and still no answer... so are you going to give me back my balens or what?

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