1. #1
    Senior Member
    Join Date
    Nov 2012
    Posts
    3,536
    CMTrine is offline

    Exclamation [REQUEST FOR INFORMATION] DDTank Login & Connection Problems

    Hello folks,

    We appreciate your previous reports that you are having issues connecting to DDtank or are getting disconnected. We have sent up your experiences to our development team but they need additional information. If you are having difficulty logging in or are experiencing connectivity issues, could you please provide the following information:



    • Your DDTank Character Name:
    • Your Location/Country:
    • At what point in the game do you experience the most problems? (duels, logging in, etc)
    • Do you notice a certain time of day or night that this occurs? (please give your timezone)
    • Are you logging in with Facebook or using email login?



    Thank you for your assistance as we work to track down this issue and resolve it.

  2. #2
    Maulen's Avatar Junior Member
    Join Date
    Dec 2012
    Posts
    10
    Maulen is offline

    Re: [REQUEST FOR INFORMATION] DDTank Login & Connection Problems

    During ares duel, i play 2 accounts. my own account and a borrowed one.
    i've experienced sudden drop out. without any messages or notification, no quitting cost. just sudden drop. yeah i know it's strange.
    I'm pretty sure it wasn't my internet connection because if it is, both accounts should have disconnected, but no, only my account.


    • Your DDTank Character Name:
      -Maulen
    • Your Location/Country:
    • -Philippines
    • At what point in the game do you experience the most problems? (duels, logging in, etc)
    • -Ares duel
    • Do you notice a certain time of day or night that this occurs? (please give your timezone)
    • -around 10:30am-12:30pm PHT, or 19:30-21:30 ddtank time. during ares duel. it could be monday or tuesday,ddtank time.
    • Are you logging in with Facebook or using email login?
      -Using email

  3. #3
    Junior Member
    Join Date
    Dec 2012
    Posts
    9
    jessica is offline

    Re: [REQUEST FOR INFORMATION] DDTank Login & Connection Problems

    Why I always DC...and hard to log in...>,< plsss help



    • Your DDTank Character Name: Jessica
    • Your Location/Country: Philippines
    • At what point in the game do you experience the most problems? (logging in and during playing)
    • Do you notice a certain time of day or night that this occurs? (about 11 p.m PHT )
    • Are you logging in with Facebook or using email login? (Logging in with e mail)



    plssss help tnx soo much

  4. #4
    Member
    Join Date
    Jan 2013
    Posts
    33
    Missieh is offline

    Re: [REQUEST FOR INFORMATION] DDTank Login & Connection Problems

    Why I always DC...and hard to log in...>,< plsss help




    • Your DDTank Character Name: ℓovε♥
    • Your Location/Country: Austria
    • At what point in the game do you experience the most problems? logg in and during playing -.-''''
    • Do you notice a certain time of day or night that this occurs? all time -.-' / UTC +1
    • Are you logging in with Facebook or using email login? Log in with Email

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